AG LEGO Certified Store, Westfield Parramatta

Andy Chan 4 months ago

Took my son here for the first time. It’s in Westfield shopping centre. Shop is opposite to JD shop.

Noor Dimachk 4 months ago

Friendly service, great place to browse but hard to justify the prices when other retailers (Including the Lego store on Amazon) is selling at a discount. They also don't price match, which is a shame. Some of the price difference was close to 50%

Zain Adams 6 months ago

Awful experience!! I will never buy from a lego shop ever again!! And I suggest you guys to not buy from them either! They are thieves!! I got the Lego for $180 from them and then find out THE EXACT SAME LEGO is $80 in target !!!!!!!!!! EXACT ONE! I went to return the lego they said they cannot take it back although on the website it says the can !! And they offered me store credit ! I accepted the store credit and then they said because the box was opened, ONLY THE BOX NOT ANY LEGO BOXES INSIDE ! Only the lid they said they cannot even offer store credit or PRICE MATCH !! this was the most disappointing purchase of my life !! The WORST CUSTOMER SERVICE! And I suggest u guys check before buying and DO NOT TRUST LEGO STORES! check and buy it from somewhere else because they definitely sell it cheaper with better customer service than these guys who just stole and wasted my money ! I WILL NEVER EVER SHOP FROM A LEGO STORE AGAIN AND I WONT LET ANYONE I KNOW FRIENDS OR FAMILY BUY FROM THEM !

X J a year ago

I completely understand that the store might not be able to provide enough small bags for my six small toys because they have to reserve them for other customers. However, the bespectacled clerk was very assertive and said, "That is not our responsibility. I've already given you bags for all six toys" (two medium bags). I really needed a small bag as a gift for a child, and when I asked to exchange one of the medium bags for a smaller one, she was clearly unhappy. I have shopped at several different LEGO stores, but this was by far the WORST customer service experience I've ever had. I will never come back! First time and last time.

Fahriar Ahmed 3 years ago

Nice shop for Lego lover. Kids enjoy time there. Kids can build Lego if they want to but can’t take it with them. Price is as per RRP, didn’t see any sale in couple of occasions. Staffs are friendly. Unfortunately they don’t keep all of their models which we can expect. It is in level 3 at Parramatta Westfield, you won’t miss it.