Balgowlah Family Dental Practice

Alice Slazak a month ago

I've always been an incredibly anxious dental patient due to childhood experiences, so finding a dentist I genuinely trust is a huge deal. From the moment I sat down with Dr Mario, I felt welcomed, listened to, and never rushed. Rather than jumping straight into the appointment, he took the time to explain what he looks for during an examination and involved me in every step of the process. Instead of taking unnecessary X-rays, he suggested using a digital camera to photograph my teeth, which was fascinating. Seeing the images on the screen and having him carefully explain what he was looking at tooth by tooth gave me a much better understanding of my own dental health. What stood out most was how collaborative the appointment felt. Dr Mario asked about my own concerns, both functional and cosmetic, and really listened. We discussed my narrow palate, teeth grinding, and the different treatment options available without any pressure to choose one particular path. I also appreciated that when I mentioned I don't use fluoride, he was completely respectful of my choice and happy to discuss my use of hydroxyapatite instead. His advice felt balanced, practical, and personalised, even s

Robin Kavanagh 2 months ago

I cannot recommend Sahar and her team highly enough. From my initial consultation (investigating crowns) until the completion of the work, in every way, the experience was faultless. Their attention to care and focus on delivering a supreme outcome is exceptional. They genuinely care about you and go over and beyond to put you at ease, to manage discomfort, to complete the work in good time and make you feel valued. Sahar explains everything thoroughly and keeps you updated throughout the process. She employs only the best technology, ’hardware’ and the very best staff. The whole practice is warm, welcoming, of the highest professional standards and a pleasure to visit. Thank you Sahar, Laura, Joey, Carol and Lucia Regards, Robin Kavanagh

Elijah Effendy 2 months ago

Sahar who greeted me at the front desk was very welcoming and helpful and a pleasure to meet. Dr Da Jeong Jee was awesome. She was very friendly and explained everything regarding the process of a chipped tooth. Overall great experience, great results and would definitely return. Quick and easy process with great staff !

Giorgia Esposito 3 months ago

Great dentist! I had to change as mine kept selling me stuff (x rays, whitening, etc) and all I wanted was a honest dentist to do my Teeth cleaning. Dr Helen was great and Saha who checked me in and booked me so friendly and totally understood my simple needs. See you next time!

louis kalandos 3 months ago

Had an amazing experience here. Dr Mario was very gentle and did a fantastic job on my teeth. They were very thorough and provided some of the best customer service I’ve experienced. I also loved the glasses you can wear to watch shows while getting your teeth done — such a great touch. 10/10, highly recommend!