Fitness First George Street Platinum

Shin Lee a month ago

I’ve been with fitness first for just over a year, i think i am qualified to give my honest opinion on this fabulous gym. Before I signed up last year I read quite a few reviews, to be honest some of them were somewhat less encouraging, however I decided to give it a go by signing up for 12 months over the phone without ever stepping foot in the gym,. I am very pleased to say that I made the right decision to join,as I’ve bent very happy with the outcome, I wish I had signed 10 years earlier when I first started going to gyms. Fitness first George street is in a fantastic location, the exercise space is quite spacious and always very clean everywhere, you can get to do your selected activities even in the busiest times, all equipments are well maintained, and the gym equipments and accessories are extensive, the lighting iis not very bright, very comfortable, I particularly enjoy the Sauna and swimming pool which would cost a lot more with some other gyms, and the gym goers attend this gym are generally very well behaved , finally the staff here are very friendly and helpful, Lucas stands out as ione great representative for Fitness First George Street. Also If the management co

Andy Yong a month ago

I would not recommend trialling this gym based on my recent experience. My wife has been a long-time Fitness First member and has had consistently positive experiences at other locations. After recently moving into the city, she encouraged me to try a class with the hope that I might join and attend occasionally with her. Before visiting, I received a call from the manager, Cameron, who attempted to deliver a membership pitch. I explained that I was not interested in discussing membership at this stage, as my wife is already a member, and that I simply wanted to try a class to evaluate whether it would add value beyond the gym facilities available in our apartment. Despite this, I was told that I could not access the gym using the free trial pass without first listening to the membership pitch. I declined and ended the call. My wife then contacted Sarna at reception, who was polite and accommodating, and reassured us that I could attend a trial class without issue. However, shortly after, we received another call informing us that the manager had reversed this and restricted my entry. This inconsistency and approach to customer service were disappointing. What could have been a

Luther Sousa 2 months ago

I would never recommend Fitness First based on my experience. The lack of communication has been appalling. I received no notification regarding issues with my account, yet money was taken from my account without my authorisation on different days and for amounts that didn’t even match my membership fees. Trying to get answers has been incredibly frustrating. The gym itself is also in poor condition. The facilities are clearly worn down, and many of the lockers in the change rooms don’t even work. It’s common to jump into a shower only to find the shower head barely functions or is broken. Even basic hygiene standards seem to be overlooked—soap dispensers are regularly left empty, and the locker rooms are often dirty and poorly maintained. The staff have been one of the biggest disappointments. They come across as uninterested, unhelpful, and don’t seem to care about resolving member concerns or maintaining the facility. When you’re paying premium membership fees, you expect a much higher standard of customer service and cleanliness. Overall, this has been one of the worst gym experiences I’ve had. Between the poor communication, unauthorised billing issues, run-down facilities,

Blake George 4 months ago

Love this gym! It has everything you could want. The weights, pool, group fitness and yoga studios plus reformer Pilates are all top notch. 24 hour access is a bonus, and the staff are super friendly and helpful. Can get a little busy around lunch time, but still has plenty of space. Super refreshing to find a great gym at a good price!

pnuks 6 months ago

Don’t sign up to this establishment at all. Trying to cancel my membership due to medical reason that they have been informed before hand wanting to charge me 30days after i said i want to stop due to medical reasons . That my EXTREMELY VISIBLE AND EXTREMELY OBVIOUS PHYSICAL DISABILITY yet still wants me to take time off to go see my GP only works during same business hours as me to write a letter saying my foot won’t grow back. My contract is over and i shouldn’t have to be charged for canceling after that period. This was not clearly explained at the time i signed.