Greenacre Hotel

fal aus 3 months ago

> I had a very disappointing stay at this hotel. The receptionist was unprofessional, speaking loudly and inappropriately while asking for additional payment beyond the confirmed booking price. This made the check-in process uncomfortable and confusing. The room condition was also poor, with a broken toilet and damaged, outdated taps. No cleaning service or maintenance through three nights stay .No security or safety measures as the main door access to the hotel rooms is open 24/7 to the Main Street with no lock,totally unsafe.unfortunately , both the service and facilities were very below acceptable standards

Marie S 4 months ago

My husband and I had a really enjoyable stay at Greenacre Hotel. The venue has a great mix of spaces… two bar areas, outdoor beer garden, and a separate punting pavilion joining the main building to the beer garden (horses, football, keno etc). The poker machine room is set alongside a beautiful garden, which gives it a pleasant atmosphere. The room itself was exactly what you’d expect from a good pub stay, clean, and very reasonably priced. The bed was incredibly comfortable and makes for a great night’s sleep. What really got us, though was the staff. Efie was absolutely amazing — so helpful and accommodating, and she genuinely makes you feel welcome from the moment you arrive. Thank you Efie for making our stay so good. A big thank you as well to Evy, who has such a warm and lovely personality. Both of them clearly take pride in what they do; they were always checking in to make sure everything was comfortable and running smoothly, all while staying on top of keeping everything clean and organised. It’s rare to come across service that feels this genuine. Efie and Evy really go above and beyond, and they made the whole stay feel personal and welcoming. This was our second stay a

Malkoun Taouk 4 months ago

Best local pub with my favourite stone n wood. Great staff, always smiling and have great humour ! Effi and James are always taking care of us. Accommodation best in town with the comfiest beds

Sabrina C. 8 months ago

We had a lovely stay at the Greenacre Hotel, with service being a real highlight - especially at checking in at the bar. The welcoming beer was a great touch, and the staff were genuinely friendly, smiling, and approachable. Even the other guests in the bar and casino were warm and welcoming, which created a really nice atmosphere. The room itself was comfortable, clean, and spacious. We arrived quite late on our first night (around 10:30 pm) after spending the evening exploring the city, and it was really appreciated to have the flexibility of a smooth late check-in.l since they have a restaurant/pub downstairs open until 4 am every day. The bathroom is very large, but the shower is not the best… super hot, but just no pressure. So if you spent a long day at the beach and need a really good hair wash, this is something to keep in mind. We enjoyed the space and felt safe in the area throughout our stay. Having a grocery store and bottle shop right next door was very convenient. Public transport is also easy, with bus stops nearby and a train station not far. On our second day, we used public transport to get into the city and found it super easy and efficient. One downside for u