Heartland Kia Blacktown

Shahnavaj Vhora a month ago

I had an outstanding experience purchasing my new Kia Carnival from Heartland Motors, and I cannot thank Carmen FaragMinovski enough for all her help throughout the entire process. From the very beginning, Carmen was professional, patient, honest, and incredibly supportive. She went above and beyond to make everything as smooth and stress-free as possible. She worked hard to get me the best deal, answered every question promptly, kept me updated throughout the process, and genuinely cared about making sure I was happy with my purchase. Even after the sale, Carmen continued to assist me with everything I needed, which shows her exceptional commitment to customer service. It’s rare to find someone who is so dedicated, friendly, and trustworthy. I am extremely happy with my new Kia Carnival and couldn’t have asked for a better buying experience. If you’re looking to purchase a new vehicle, I highly recommend speaking with Carmen. She will look after you from start to finish and make the whole experience enjoyable. Thank you once again, Carmen, for all your hard work, kindness, and outstanding service. You truly deserve a 10/10 rating. Wishing you continued success—I will definitel

AS 2 months ago

Very much recommend Heartland Kia Blacktown. Car purchase with trade-in process was simple, efficient and quick. Both Ty and Jack were very understanding of my purchase requirements which made agreeing details very easy. On the day of pick-up David had everything ready to go, was very friendly accommodating. Michael finalised all the paperwork and got us a great deal on insurance saving, thank you! End to end process wrapped up in 3-4 days. Fantastic team collaborative effort!

Mirza Ismail Baig 2 months ago

⭐⭐⭐⭐⭐ I recently purchased a new Kia Sportage from Heartland Kia, and I couldn't be happier with the experience. Carmen was outstanding from start to finish. She made the entire process smooth, stress-free, and enjoyable. From our very first conversation, she provided an excellent, competitive quote without any back and forth, and her honesty, professionalism, and friendly approach made us feel genuinely welcomed and valued. She took the time to answer all our questions, kept us informed throughout the process, and ensured everything was ready for a seamless handover. Customer service like this is hard to find. We're absolutely loving our new Sportage, and I'm grateful to Carmen for making the buying experience such a positive one. I highly recommend Carmen to anyone looking to purchase a Kia. If you're after exceptional service and a hassle-free experience, she's the person to see.

Bruna Silverio 2 months ago

We recently purchased a brand-new car from this dealership, and we left feeling incredibly grateful. From the very first contact, Carmen made our experience truly special. She invited us to visit the dealership, showed us the car, and made us feel welcome from the moment we arrived. Even though we got there just 30 minutes before closing time, she never rushed us and provided exceptional service with genuine kindness and professionalism. Michael handled our finance application, and we honestly don’t have enough words to express how dedicated, professional, and supportive he was. He went above and beyond to help us every step of the way, making the entire process smooth and stress-free. We drove away with a brand-new car, but more importantly, we met two amazing people who became a memorable part of such a special milestone for our family. Carmen and Michael, thank you so much for all your support, patience, and care. Our family truly appreciates everything you did for us. We highly recommend this dealership to anyone looking for outstanding customer service!

Rebecca Blackburn 3 months ago

Highly recommend Kia Blacktown. Carmen was professional and very thorough with her sales service. Michael was extremely knowledgeble and articulate with the financial side of helping me buy my brand new car!! I waited for the colour I really wanted and so glad I did! Thank-you so much Kia Blacktown.