Pattison's Westpoint Blacktown

Regina Gilliland 3 months ago

Often have coffee and piece of cake or sandwich in Pattison’s Westpoint Blacktown and I have never been disappointed with what I have ordered. Special mention to their Chicken Schnitzel sandwich, Quiche Lorraine and Apricot Danish. My favourites. But the best thing was when I ordered a chocolate mud cake to bring for a party. It was so good and delicious, it was a hit in the party! Might order a smaller one next time just for me and my husband. To go with this wonderful food they serve is a great customer service. The staff remembers you after a while and that to me is impressive.

tahlia gruosso 4 months ago

Really disappointing experience. The customer service was incredibly poor; the woman at the counter was rude, dismissive, condescending and clearly uninterested in helping. Instead of even basic politeness, we were met with eye rolls and sour expressions just trying to place an order. Forget service with a smile here, that doesn’t exist. What stood out even more was how she spoke to other staff, they also got the same attitude, completely unprofessional and condescending, both toward her coworkers and customers. The first time i was here I let it slide thinking she was having a bad day, but this is now my second time here and she still has the same attitude. I usually prefer supporting small businesses over big chains, but based on this experience, I wouldn’t spend my money here again. If zero stars were an option, I’d choose that as this service isn’t worthy of the 1 star or even $

Gavin Jones a year ago

I recently visited Pattison Blacktown and was genuinely impressed by the quality of both their savoury offerings and sweet treats — everything was fresh, flavourful, and beautifully presented. The pastries and savoury items were absolutely delicious, clearly made with care and attention to detail. However, the coffee unfortunately didn’t match the same standard. While it looked promising, the taste fell flat — it seemed like the preparation was the main issue. It lacked the richness and balance you’d expect from a well-made cup. It felt like the person making the coffee may not fully understand or appreciate the drink, which really showed in the final result. That said, I’d still recommend Pattison Blacktown for their food alone, and I truly hope the coffee experience improves with a bit more training or attention to the process. It would make an already great spot even better.

Caitlin C Edited a year ago

I ordered the prosciutto panini and an iced strawberry matcha. I was really impressed to see the matcha was hand-whisked as not many places in Blacktown do. The matcha was pretty good, though I think it could use just a bit more matcha powder for a stronger taste. Still, very enjoyable. The panini tasted good, but it was mostly bread and I would’ve liked more topping. The bread, however, was a little chewy, almost as if it had been microwaved or was slightly stale. It still tasted good overall. I also found the panini portion a little on the small side for the price.

warren kilroy a year ago

Amazing Cafe for indulgent lunch break with my daughters. Great sandwiches, perfect coffee and delicious treats. When it comes to pleasant and lovely service the owner made our lunch delightful. Highly recommend and will indulge many times again.