Total Tools Auburn

woodsy woods 3 months ago

Great staff, professional and highly knowledgable. The young lady who works there should get a promotion!

Stuart Anderson 5 months ago

Total Tools Auburn had the item I wanted in stock and I called the store and it was put aside ready for me and this was exactly as I expected and great to see. Very professional and friendly staff. Store was very tidy and well stocked. So easy to shop there.

Edgar P 8 months ago

Excellent service. I've purchased items over the years and today was the first time a tool had an issue. I went back to the store and the people in the store were very helpful and resolved the issue quickly.

Arsalan Ahmed a year ago

One of the workers was being a smartass when asked if total tools sold batteries. He could’ve said they don’t have them in stock in a nicer way but he didn’t. I recommend total tools advice their workers to have a more respectful attitude towards customers.

Rob Hayden a year ago

Came in expecting a simple price match based on Total Tools’ own advertised guarantee, which clearly states they’ll match any store price anywhere in Australia, including online. They were selling the item for nearly $300, but I found the exact same product for $227 elsewhere a significant difference. Despite showing their own policy in black and white on their website, staff refused to honour it, claiming they only match Sydney Tools or Bunnings. This is false advertising. What’s the point of promoting a nationwide price match if you won’t actually follow through? Very disappointing experience I won’t be back.