BlueFit Swimming - Chatswood

Mo Rowhani 2 months ago

The swimming lessons themselves may be okay, but the facilities for BlueFit Swimming Lessons users are very disappointing. There is no proper change room available with a shower and hair dryer for people attending the swimming lessons. The area provided for changing is dirty and has an unpleasant smell. After swimming, students and parents are also not allowed to use the gym facilities for showering or drying hair. This is very inconvenient, especially for children attending swimming lessons. The centre should provide clean, hygienic and practical change room facilities for swimming lesson users.

V M 2 months ago

I’m disappointed with my experience at BlueFit Chatswood. It feels unfair that customers who only use the pool are not allowed to access the private shower facilities and are limited to just three open shower cubicles next to the pool. These showers offer very little privacy and are not practical for families with children. My child has sensitive skin and needs to wash thoroughly with shampoo after swimming to prevent irritation and infections. Unfortunately, the current facilities make this difficult. The changing cubicles often have an unpleasant smell, and there is no dedicated space for drying or blow-drying hair. During colder months, this can be especially uncomfortable for children. I hope BlueFit reviews its policies and improves the changing and shower facilities so that all pool users have access to clean, practical, and family-friendly amenities.

Minhye Jo (Min) Edited 6 months ago

I would like to compliment Dae, the Korean instructor of the Jellyfish class. He is calm and patient, and he provides a very solid foundation for children who are learning to swim for the first time. Although each lesson is only 30 minutes long, I have been able to see my daughter’s progress in every class, which has been very reassuring as a parent. Sadly, he's gone.. no more can see him.. On a separate note, I would like to mention that the changing rooms at BlueFit Chatswood are often wet, with water pooled on the floor, and sometimes rubbish is left there for several days. In addition, the hot water from the three shower taps is not consistent, which is a bit disappointing.

Jacki Wu 7 months ago

I am very dissatisfied with the rules and management at BlueFit Chatswood. The course fees are not cheaper, yet children are restricted from using proper changing rooms, showers, and hair-drying facilities, causing significant inconvenience for families attending swimming lessons. I have previously raised this issue via email, and what is even more disappointing is that these rules are actually set by Fitness First, and BlueFit is merely enforcing them. As a swimming school, they should negotiate reasonable solutions for children and parents, rather than forcing us to passively accept unreasonable restrictions. After class, children still have to queue in dirty changing rooms with unpleasant odors or use outdoor showers, which is neither comfortable nor hygienic. I hope the school takes parents’ concerns seriously and genuinely resolves these issues, instead of shifting the responsibility onto us.

Cheryln Sue 8 months ago

Our 2 kids have been at BlueFit since 2022 & we have always been very impressed with the team's dedication to coaching, attention to detail & willingness to help. They have helped both our kids excel in their time there - but never beyond their capabilities. The team are very personable as well & always up for a chat to help us understand why our kids might need more work in which areas & what their team are going to do to help them achieve their goals. We also attend OLD & the BlueFit team coach the whole school during Term 3, ready for their annual swimming carnival. It's awesome to see the BlueFit kids going up against the kids who get coached from other schools & be able to hold their own in the races. Huge kudos to Sarah & her whole coaching team - we know how flexible you all have to be to handle the challenges you have to juggle & we appreciate all your effort every time. Couldn't recommend this school more!