headspace Parramatta

Mazen Draz (Draz) 2 years ago

At the beginning the waiting time was a little bit long, i found the service is really helpful and the GP there ( i have a problem forgetting names) is really smart and understandable. Its my second day on medication for depression, stress and anxiety, and i can feel a quite difference to the way i have a mood to remember to write this review.

Sif Kerney Edited 2 years ago

Said they couldn't support me due to mental health problems, and my childhood trauma, also kept telling me to use breathing techniques even though I CLEARLY stated that they dont help me at all .later referred me elsewhere

NV SF 2 years ago

My primary school child had a fantastic experience with Headspace Parramatta treating their anxiety and depression. Years later, they still have the therapist they met at Headspace

Nis Arguello 3 years ago

I have been wanting to leave a review for Headspace Parramatta for a long time. My brother has been assisted by an incredible team of social workers, psychologists, psychiatrists and more. He has been treated for Bipolar Disorder and Anxiety. The communication system they have it's really good, they will follow up appointments and will send reminders via text and messages. I witnessed improvement in my brother's mental health during these 3 months (he has never missed any appointments). Dealing with such great professionals has been a pleasure. The help and support he has found here has been incredible. Thanks for helping the community. Regards, Denesse.

J G 3 years ago

My daughter was referred by Westmead children's hospital as they have a Psychosis team. The Receptionist have always been nice & Respectful . Before our appointments I have always gotten a phone call to remind me of the appointment or just to make sure my daughter can make it. The too Gentleman who we have been seeing are Quite nice & know what they are taking about. My daughter isn't very comfortable with anybody . At the moment she likes he's too as her counsellor's. The only thing they have forgotten is to send a email to me & her School stating what days she goes to see them. The school has told me they what a letter from them. Other than that ,it's all good.

Paris Gomez 3 years ago

I came in wanting to see a psychiatrist as I’ve seen multiple counsellor’s and psychologist and they haven’t been able to help me. They’re reception we’re very rude as I felt like they were just trying to waist my time. I said I wanted to receive an intake to see a psychiatrist basically it took an hour just to book an intake in. Then I had to rebook an intake phone call appointment 3 times because each time they said they were gonna call me at a specific time they didn’t they ended up calling me 10-15 min later and once I saw their missed call I called back a minute later and they told me they had to rebook my intake call for 2 weeks later. So basically I’ve been trying to receive a intake call for over a month and 2 weeks now. And when I tried to call headspace Parramatta the receptionist(Buddha), put me on hold and then hung up on me. Very incompetent and rude. For a free mental health service to help the community the receptions behaviour is disgusting.

Crazy Comet 4 years ago

Twelve months of constant bureaucratic wrangling in which time my child only had one session. They don't take the initiative to call anyone. The only reason I didn't give less is that I know they are trying to help and offer a service to the people of Parramatta

cam m 7 years ago

The experience and professionalism of practitioners is questionable. I attended headspace for approximately 6 months and found no real improvement in my mental health, found that they took measures of my mental health but practitioners didnt really refer to this. They also terminated our sessions when I was going through a major crisis. Really horrible experience, definitely would not recommend sadly.