Sweet Lu Chatswood Westfield

Cynthia W 5 months ago

You can see from other reviews that the workers here have a weird attitude. Was the only customer and the 2 workers pretty much acted like you were inconveniencing them for making them do their job. The gelato were a lighter texture than normal gelato with delicious unique flavours and the pastries are nice but I probably won’t visit again.

Sohini Haque 7 months ago

Delicious sweets and choices. LOWEST form of customer service. They’re nice to each other and like gossiping. Negative customer service reviews are the latest and rising- it’s true: They roll their eyes. Hire better staff- they’re losing your business. Story- only customer- Thursday 22nd January 2:19pm est. check your cameras to see me smiling & kind the whole time. 2 girls at the front. I said hi & all pleasantries. 1st time buying, delighted by the choices so let them know. The girls acted sleepier- from the tart section I went to cake section (insert eye roll) after asking twice the mean one proceeded to give me the wrong cake- the other asked me again which one I wanted. Then “$11.8” that’s all the customer service. They just wanted to take money- get paid and get the heck outta there.

Lily H 2 years ago

The cake is amazing! Initially, I thought $99 for one cake was quite expensive, but I was pleasantly surprised when I opened it! We ordered a strawberry cake, and the cream on top is delicious. I usually don’t like cream, but the fresh cream on this cake is truly outstanding! There are also plenty of strawberries in the layers inside. Besides the great taste, the cake’s packaging is excellent. It comes with a cooler bag, and the box includes a birthday hat, wet wipes, matches, candles, and reusable cake forks and knives! It’s truly a fantastic purchase experience—highly recommended!!

Tracy L 2 years ago

I had a delicious, molten persimmon for the first time in Sydney! Luckily, I saw it while passing by; otherwise, I would have missed it. The persimmon’s flesh was sweet and crisp, and it was absolutely amazing when paired with the cake.

Wilson Lorensyah 2 years ago

Pretty good cake and dessert place.. personally loved the Portuguese tart - salted egg and pork floss.. The dark chocolate tart is also good! This place has various cakes too which looks good but was a bit full when trying those Croissant portion was a bit generous too! And most importantly the selling point is they open early enough in the morning and next to coles so you can just pass by when you do your weekly groceries.. They also have exotic flavour, including durian, and chestnut had also interesting taste..