TerryWhite Chemmart Chatswood Chase

CY LW a month ago

Came to the Terry white for my chickenpox vaccine. The pharmacist called Kenny is sooo good. Jab was done super efficiently. Top customer service and attention to detail! Highly recommend to visit the store.

Alex Mc 6 months ago

Terry White Chatswood Chase is a wonderful local pharmacy with the most caring staff. The pharmacists take the time to listen to you and give the best advice even when it’s busy. I truly value their kindness and support especially Kenny and Rebecca who have been looking after me and my family for many years.

Zoe R 7 months ago

Good evening, i was unsure wheter this was me or if i did something wrong but after reading your reviews, i do feel that this is a more general case of your staff lacking proper training and etiquette. This evening i walked into your pharmacy to purchase a simple cream for my child. All went fine but then i got singled out by a male staff who questionned my motives and why i was purchasing this product. I do not mind a few questions but his tone was very arrogant and showed no genuine willingness to help at all. It almost felt like i was beingdiscrimanted for being of a certain ethnicity. As it stands i was thinking that maybe he had a bad day so let this slide. But as i went to pay for it he was the one serving the till. Again his facial expression showed a clear lack of any sort of manners when a PAYING customer decide to purchase an item and spend money in your business. I genuinely felt that it was my fault for even veing in the shop and this whole experience left me very distraught and almost in a panic as your staff had no understanding of how to interact with a person. These situation makes me reconsider whether my money is well spent on a business like yours that takes cus

xiao yu 7 months ago

I am writing to express my deep disappointment and frustration regarding an incident that occurred at your pharmacy recently. As a customer who values respectful and professional service, I was appalled by the rude and discourteous behavior displayed by one of your employees.the staff member is a white male named Riley who works at the front counter. His attitude was not only unprofessional but also entirely unacceptable in any customer-facing role. As someone who also works in the service industry, I understand the importance of treating customers with courtesy and respect. It is truly disheartening to encounter an employee who fails to meet these basic standards. I am genuinely surprised that such an individual is representing your establishment. His conduct reflects poorly on your pharmacy and undermines the trust and goodwill that customers should be able to expect. In an area like Chatswood, where there are numerous pharmacies to choose from, customers should not have to endure disrespect or poor treatment. I expect better from a business that serves the community, and I believe this matter requires your immediate attention. Please address this issue with Riley and ensure that

Marthaline Torossian a year ago

I had a really positive experience here. Val supported me by asking what I needed and giving me amazing help. She was kind, patient, and made sure I understood everything. Thank you for the great customer service!